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Due to the customized nature of our designs, we can only accept returns on ready-to-ship products within 1 week of receipt. Buyer is responsible for the return shipping fee of ready-to-ship products.
All sales are final for coffee mug orders.
Cancellations made within 24 hrs of purchase will be refunded in full. A design fee will be applied for cancellations made after a proof has been created.
Please review your proofs carefully for any typos or mistakes before confirming your approval.
If your item arrives damaged from shipping, let us know within 1 week of receipt and we will gladly replace it for you.
If you have any concerns with your purchase, please let us know right away so we can remedy the situation. We strive for happy customers and we appreciate your feedback!
You can always contact us for any question at papermints@gmail.com.
